Cancellation Policy

At PMH Fashion Design Ltd, we understand that circumstances may change, and you may need to cancel your order. Our cancellation policy is designed to be straightforward and hassle-free to accommodate your needs.

1. Order Cancellation

• Timeframe: You can cancel your order within 24 hours of placing it. If your order has not yet been processed or shipped, we will cancel it and provide a full refund.
• Contact Us: To cancel your order, please email us at support@zuliqo.com or call (+44) 7418 311065 with your order number and request for cancellation.

2. Post-Processing Cancellation

• If you wish to cancel your order after it has been processed or shipped, please follow our return policy to initiate a return and refund once you receive the item.

3. Refunds for Canceled Orders

• Unshipped Orders: If your order is canceled before it has been shipped, you will receive a full refund to your original method of payment within 7-10 business days.
• Shipped Orders: If your order has already been shipped, you will need to follow our return policy. Once we receive the returned item in its original condition, we will process your refund.

4. Non-Cancelable Items

Certain items may not be eligible for cancellation once the order has been placed, including:

• Custom-made or personalized items
• Perishable goods (e.g., food, flowers, newspapers, magazines)
• Downloadable software products
• Some health and personal care items

5. Changes to Orders

• Modifications: If you need to modify your order (e.g., change the shipping address or update the item quantity), please contact us as soon as possible. We will do our best to accommodate your request if the order has not yet been processed or shipped.

6. Contact Us

If you have any questions or need assistance with canceling your order, please contact us at:

PMH Fashion Design Ltd

24-26, Arcadia Avenue, Fin009/15178

London, United Kingdom, N3 2JU

Email: support@zuliqo.com

Phone: (+44) 7418 311065

We appreciate your business and strive to provide the best customer service possible. Thank you for choosing PMH Fashion Design Ltd.